ITR (Framework Edition) FAQs

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Please find below the FAQs for the Interactive Teaching Resources (ITR) CD-ROM. If your FAQ is not listed below, then please do not hesitate to contact the Digital Support team.

 

Telephone: +44 (0) 845 313 8888
E-mail: digital.support@pearson.com|
To request a call back please complete the online form|
Office Hours: 8.30 - 17.30 Monday to Friday (excluding bank holidays)

 

• Installation Guide
• Hardware Requirements

 

• Error: 1608 Unable to create installDriver instance, return code: -2147319784
• Error: 1720 There is a problem with this
• Error: Textease stopped Internal Error 2557
• Error: The installation was interrupted before it was complete

 

• Easiteach is running in 'Demo' mode and is prompting for a serial number and a key?
• Install screen appears briefly and then disappears?
• Measuring Activities are printing incorrectly?
• Missing ITR resource A1.c?
• Microsoft Windows Vista compatibility
• ITR Y5 Activity B3C.DL is opening with the answers displayed
• How to obtain Multi-user serial codes

 

FAQS for I-Planner Online Users Only:

•  Serial Number is prompting for I-Planner to be installed
• Font is incorrect in Homework Sheets

 

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