1. What is a Hotlink?
A hotlink is a link through to a website that will help you with one of the activities in your book. We try to make sure that these weblinks are always live and are suitable for your use. Sometimes hotlinks are not available, because the website they link to is having problems. When this happens, we try to replace it as soon as possible.

2. I've found a broken Hotlink.
If you click a Hotlink that no longer works or directs to an unexpected page please let us know by using the "report this as broken" link next to the hotlink. We will attempt to remove it if it is no longer acceptable or replace it with the correct address.

3. A Hotlink I used to use is now missing!
The purpose of Hot linking is to provide you with the most up to date and accurate list of web links. If one of the pages hot linked goes offline, is redirected or removed then we will no longer link to it. If you wish to make sure you always have access to a certain webpage then whilst you are on that page simply "add it to your favourites/add as a bookmark". That way if we remove it you will still be able to access it should the need arise. But please bear in mind that if we've removed it there's a probably a good reason.

4. The Express code in the book does not work.
Please check you are entering it carefully e.g. 0 (zero) instead of o. All hotlinks should be entered in uppercase. If it does not work then please manually browse to the correct section using the menu on the right hand side e.g. ICT > ICT Matters > ICT Matters 1 Pupil Book Desk Edition (0435108336) . You will end up in exactly the same place as the express code would have taken you.

5. I’ve found an unsuitable/inappropriate hotlink.
If you find a hotlink that takes you to an unsuitable or inappropriate website, please use the "report this as broken" link next to the offending Hotlink. We make every attempt to ensure that all hotlinks are appropriate, but cannot be responsible for the content of external websites. However, we will remove any inappropriate links as soon as you inform us.