Getting in touch with us
Want to find details about Pearson offices in the UK?
Where We Are | Pearson UK
Talk to Our Support Teams
To get help from one of our support teams, please visit the Pearson UK Community Portal. This portal is home to a variety of help articles and allows you to create and track cases with our support teams.
To reach us about an issue with a digital learning product, such as an ActiveLearn subscription or older CD-based software:
Contact Digital Learning & Support
To reach us about an issue with a physical order, such as a set of printed textbooks, or to get help with invoices and returns:
Contact Orders & Order Queries
If you have a visually-impaired student, please visit the Royal National Institute of Blind People (RNIB) website for further help.
If you have a student with different accessibility needs and are using an ActiveLearn product, please contact Digital Learning & Support and we will try to help find a solution for you.
Tracking Your Order
To track your order, query and invoice, or make a claim that you have recieved damaged or incorrect goods, Log in to myaccount.
We're here to help with any questions you have about our certificate services.
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