About Us - Contact Us

What would you like help with? 

An existing order

• Where's my order?
• I have a query about an invoice I've received
• I'd like to make a claim - I've received damaged goods, the wrong goods or a shortage of goods

A product I'm using

• I need technical support with a CD-ROM, VLE download or online subscription
• I have a query about rights, permissions or translations
• Visit the Load2learn website for Visually impaired students

Miscellaneous

• I want to find my local consultant
• I just want to speak to someone
• I want to open an invoice account with you
• I need to find your central offices 

For all other queries, please speak to our customer services team based in Harlow who are responsible for: 

• Order processing. 
• Password resets.
• Administration changes.
• Activation email issues.