Getting in touch with us

About orders

Login to myaccount if you want to:

• Track your order
• Query an invoice
• Make a claim if you have received damaged or wrong goods.

How to open an invoice account

About product

• Technical support with a CD-ROM, VLE download or online subscription
• Rights and permissions
• Visit the Royal National Institute of Blind People (RNIB) website for Visually impaired students

About Certificate services

We're here to help with any questions you have about our certificate services.

Find a rep

• Primary local consultant
• Secondary, FE, Work Based Learning sales team

Other queries

Pearson's offices

Speak to our customer services team based in Harlow who are responsible for: 

• Order processing. 
• Password resets.
• Administration changes.
• Activation email issues.