Getting in touch with us

About orders

Login to myaccount if you want to:

• Track your order
• Query an invoice
• Make a claim if you have received damaged or wrong goods.

How to open an invoice account

About product

• Technical support with a CD-ROM, VLE download or online subscription
• Rights and permissions
• Visit the Royal National Institute of Blind People (RNIB) website for Visually impaired students

Find a rep

• Primary local consultant
• Secondary, FE, Work Based Learning sales team

Other queries

Pearson's offices

Speak to our customer services team based in Harlow who are responsible for: 

• Order processing. 
• Password resets.
• Administration changes.
• Activation email issues.