Getting in touch with us
Want to find details about Pearson offices in the UK?
Where We Are | Pearson UK
Talk to Our Support Teams
To get help from one of our support teams, please visit the Pearson UK Community Portal. This portal is home to a variety of help articles and allows you to create and track cases with our support teams.
To reach us about an issue with a digital learning product, such as an ActiveLearn subscription or older CD-based software:
Contact Digital Learning & Support
To reach us about an issue with a physical order, such as a set of printed textbooks, or to get help with invoices and returns:
Contact Orders & Order Queries
Accessibility Questions
If you have a visually-impaired student, please visit the Royal National Institute of Blind People (RNIB) website for further help.
If you have a student with different accessibility needs and are using an ActiveLearn product, please contact Digital Learning & Support and we will try to help find a solution for you.
Data Processing
Please see the Digital Learning Services Privacy Policy for details on how to enquire about how Pearson handles data processing and protection.
Tracking Your Order
To track your order, query and invoice, or make a claim that you have recieved damaged or incorrect goods, Log in to myaccount.
Certificate Services
We're here to help with any questions you have about our certificate services.
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