Shopping with us

If you need help finding information on ordering our products using this website, the links below will help guide you through different aspects of the ordering process.

  

 

Ordering using your establishment's account

You can make both firm or inspection/approval orders on the website using your establishment's account.

When you have all the products you want in your shopping basket, click on "go to checkout". We will then ask for your email address and will ask what type of customer you are. Simply click on "I'm ordering from a UK educational establishment account". We will be asking for your establishment postcode, so make sure you have it to hand!  

Ordering using your credit card

You can make a firm order for any of our products using the following credit/debit cards:

  • Visa
  • Mastercard
  • Maestro

When you have all the products you want in your shopping basket, click on "go to checkout". We will ask for your email address, and then will ask you what type of customer you are. Simply click on "I'm ordering as a private individual using a credit or debit card". We will then take your address and credit card details, and your purchase will be charged to your credit card. There is a standard £4.50 delivery charge on credit/debit card orders.

 

Please note

Inspection/approval orders cannot be made using a credit/debit card. These can only be made by individuals ordering on an educational establishment account. 

 

Peace of mind

We take online security very seriously and have put in place a range of security measures to protect your security and personal information. You can have total confidence when purchasing from us.

  • All sensitive information is protected by our 128-bit SSL (Secure Sockets Layer) encryption engine which provides industry standard levels of security. This means that your information cannot be read by anyone else.
  • We use firewalls and monitoring tools to identify any potentially fraudulent behaviour.
  • You can only access your ecommerce account using a password you have chosen.
  • We store your personal information away from our web servers on separate, secure machines that have no direct public access.
  • We are fully PCI compliant and offer verify by VISA and MasterCard SecureCode.
  • We have a dedicated security team that investigates new technologies, monitors activity and responds promptly to any security issues.

Still have questions? Just ask our team. 

Contact Us

 
 
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