Pearson BTEC Level 2 Technical Certificate Customer Services Operations

A single online version of the Learner Handbook. Your licence subscription will last for 3 years from the date of purchase. Need multiple copies to share with your learners? You can also purchase institutional licences in sizes from 10 to 250.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.
Part of BTEC Technicals in Business

Product details

Availability:Online Product
Production date:October 2017