Help and Support

ActiveHub Help

Getting started with ActiveHub is easy. We've made walkthrough guides to make it even easier.

Fast Shop

If you know exactly what items you want, our Fast Shop tool will let you quickly get a price and place your order.


UK Community Portal

Having trouble? Search our help articles, contact our teams, or log in with your ActiveLearn or Edexcel Online details to manage your support cases.

Getting started with ActiveLearn Primary

For guidance on how to upload your pupils, register teacher accounts and navigate the platform.

Getting started with ActiveLearn Secondary

Starting to teach with ActiveLearn? Learn how to make the most of the website's features.