ActiveLearn Secondary Subscription FAQs

Most ActiveLearn resources are accessed through institutional subscriptions, which can include teaching resources, online homework, and institutional licenses for student ActiveBooks. When you purchase an ActiveLearn subscription, the resources in that subscription are made available for all members of staff in your school. Teachers in your school can then register and organise their students on ActiveLearn, and provide them with student-specific resources (such as online courses and books). Subscriptions begin when you receive your Access/Institution code. This code is sent in an email after your order has been confirmed.

Some student resources can also be accessed using ActiveBook codes, which are individual single-use ebook codes included with physical books. An ActiveBook code is unique to the person who redeems it, and is not shared among other students or staff in a school like a subscription. 

ActiveLearn subscriptions automatically renew by default.

The purchaser in your school will receive notification in advance of the auto-renewal and will be offered the chance to cancel. If we do not hear from your school the product will renew automatically to ensure you do not lose access to the service or your data.

We normally do not sell institution subscriptions to individual customers as the subscriptions are not intended, priced, or produced for this kind of use, but in certain circumstances we may make an exception to this rule. Contact our support team to see if we can help you.