BTEC First Business Student Book

Support for the QCF 2010 specification.


The Student Book is written for the BTEC Level 2 First Business QCF 2010 specification.

Unit 1: Business Purposes

Unit 2: Business Organisations

Unit 3: Financial Forecasting for Business

Unit 4: People in Organisations

Unit 6: Providing Business Support

Unit 7: Verbal and Non-verbal Communications in Business Contexts

Unit 8: Business Communication Through Documentation

Unit 9: Training and Employment in Business

Unit 10: Personal Selling in Business

Unit 11: Customer Relations in Business

Unit 12: Business Online

Unit 13: Consumer Rights

Unit 16: Business Enterprise

Unit 19: The Marketing Plan

Unit 20: Managing Personal Finances

  • Covers the full Diploma including in-depth coverage of the four mandatory units and 11 most popular optional units.
  • Assessment activities give practice for all the units.
  • WorkSpace case studies in each unit put the learning into a real-world context giving exclusive access to real businesses, motivating learners by linking their learning to their future careers.
  • Written by best-selling authors with more than 20 years’ experience.

Author Team:

Carol Carysforth and Mike Neild

Both have worked with BTEC First Business since 1992 and written best-selling educational resources.

Catherine Richards

Vice Principal at Fareham College.

Nicola Mortimer-Stokes

A Lead Verifier for BTEC.

Take a peek insidePart of BTEC First in Business (2010)

Product details

Production date:March 2010