The Student Book is written for the BTEC Level 2 First Business QCF 2010 specification.
Unit 1: Business Purposes
Unit 2: Business Organisations
Unit 3: Financial Forecasting for Business
Unit 4: People in Organisations
Unit 6: Providing Business Support
Unit 7: Verbal and Non-verbal Communications in Business Contexts
Unit 8: Business Communication Through Documentation
Unit 9: Training and Employment in Business
Unit 10: Personal Selling in Business
Unit 11: Customer Relations in Business
Unit 12: Business Online
Unit 13: Consumer Rights
Unit 16: Business Enterprise
Unit 19: The Marketing Plan
Unit 20: Managing Personal Finances
Carol Carysforth and Mike Neild
Both have worked with BTEC First Business since 1992 and written best-selling educational resources.
Vice Principal at Fareham College.
A Lead Verifier for BTEC.